The following table identifies the top 10 companies that received the highest customer evaluations in overall performance by average score, total responses, and base of origin.
Top 10 Best Performers – Questions 1-11*
Note: 6.000 is the highest possible score.
Samtec, Rosenberger, and ept respectively placed first, second, and third in the 2017 European Customer Survey. New to this year’s list of top 10 connector manufacturers in the overall performance group are ept, Binder, and Yamaichi.
The following table is a comparison of this year’s 10 top connector manufacturers’ overall performance rankings versus the previous four years of survey results.
Top 10 Best Performers for the Past Five Surveys
Samtec placed first in all five surveys. Binder experienced the largest increase in rank from 2015 to 2017, jumping from 11th to 5th place. Rosenberger has placed 2nd in three of the last five surveys. WAGO has remained in the 7th or 8th position in all five surveys.
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